Maalkum delivers AI data operations, clinical documentation support, technology services, and managed business operations — from India, since 2012. Direct teams, long-term retained clients.
Each vertical has its own team, its own clients, and its own track record. We are not a generalist — we are a structured multi-vertical delivery company that has been operating since 2012.
Annotation, evaluation, validation, AI engineering, and software development — one team covering the full AI data and technology lifecycle.
Clinical documentation support and medical data services for healthcare providers, billing companies, and health-tech businesses.
Property operations, transcription, back-office, data processing, research, and digital marketing — managed remotely since 2012.
Whether it's AI annotation, clinical documentation, or property operations — same steps every time.
We respond within 24 hours — directly, not through a support queue.
MSA and SOW before any work or data is shared.
Small delivery first. You review. We align. Then we scale.
In agreed batches with fix cycles documented where needed.
Same person from your first brief to final sign-off.
Maalkum started in 2012 with data entry and transcription. We've grown gradually — UK property operations, clinical documentation, AI data services, and technology engineering. Each capability added carefully.
Our longest client relationship started in 2012 and is still active. Another has been running for over 8 years. We don't use this as a marketing claim. It's just what happened when you do the work properly.
More About Us →Year we started — still the same approach
Longest active client relationship
Second longest — still active
Response time on every enquiry
Not a list of capabilities — a summary of actual work delivered across our service areas.
Agentic annotation, RLHF, SFT data, synthetic prompt generation, LLM evaluation, prompt QA validation, schema validation, and HITL operations for clients building AI and LLM systems.
ICD-10 coding support, SOAP notes transcription and QA, clinical documentation review, and medical data annotation for healthcare providers and health-tech companies.
RAG pipelines, multi-agent systems, LLM fine-tuning, GPU model serving, full-stack web and mobile applications — shipped and running in production.
Fixed project or ongoing retainer — depending on what your work needs.
For defined projects with clear deliverables. We agree scope, sign, and deliver.
For ongoing work. A dedicated team as part of your operation — the model behind our 13-year client relationships.
We'll respond within 24 hours with whether we're the right fit.
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