India  ·  Est. 2012  ·  Delivering to US, UK & Asia-Pacific
+91 93635 07420 info@maalkum.com
India · Est. 2012 · AI Data & Technology · Clinical · Business Operations

AI data operations,
technology services, and
managed operations.

Maalkum delivers AI data operations, clinical documentation support, technology services, and managed business operations — from India, since 2012. Direct teams, long-term retained clients.

2012
Operating since
13yr
Longest client relationship
3
Service verticals
24hr
Response time

What We Do

Three service verticals.

Each vertical has its own team, its own clients, and its own track record. We are not a generalist — we are a structured multi-vertical delivery company that has been operating since 2012.


How We Work

Same process. Every engagement.

Whether it's AI annotation, clinical documentation, or property operations — same steps every time.

01

You send a brief

We respond within 24 hours — directly, not through a support queue.

02

We sign first

MSA and SOW before any work or data is shared.

03

Pilot batch

Small delivery first. You review. We align. Then we scale.

04

Full delivery

In agreed batches with fix cycles documented where needed.

05

One contact

Same person from your first brief to final sign-off.


About Maalkum

Operating since 2012.
Still here.

Maalkum started in 2012 with data entry and transcription. We've grown gradually — UK property operations, clinical documentation, AI data services, and technology engineering. Each capability added carefully.

Our longest client relationship started in 2012 and is still active. Another has been running for over 8 years. We don't use this as a marketing claim. It's just what happened when you do the work properly.

More About Us →
2012

Year we started — still the same approach

13yr

Longest active client relationship

8yr

Second longest — still active

24hr

Response time on every enquiry


What We've Delivered

Work across all six verticals.

Not a list of capabilities — a summary of actual work delivered across our service areas.

AI Data & Model Operations

Agentic annotation, RLHF, SFT data, synthetic prompt generation, LLM evaluation, prompt QA validation, schema validation, and HITL operations for clients building AI and LLM systems.

Clinical & Medical Documentation

ICD-10 coding support, SOAP notes transcription and QA, clinical documentation review, and medical data annotation for healthcare providers and health-tech companies.

Technology & AI Engineering

RAG pipelines, multi-agent systems, LLM fine-tuning, GPU model serving, full-stack web and mobile applications — shipped and running in production.


How We Engage

Two ways to work with us.

Fixed project or ongoing retainer — depending on what your work needs.

Project-Based

Fixed scope · Fixed price · Fixed timeline

For defined projects with clear deliverables. We agree scope, sign, and deliver.

  • Scope agreed and documented before we start
  • Fixed price — no surprises
  • Milestone-based delivery
  • MSA + SOW signed first
  • IP yours on delivery
Popular

Retainer / Dedicated Team

Ongoing · Monthly · Scalable

For ongoing work. A dedicated team as part of your operation — the model behind our 13-year client relationships.

  • Dedicated team on your account
  • Monthly volume agreed upfront
  • Direct communication throughout
  • Scale up or down as needed
  • NDA and MSA in place

Tell us what you need.

We'll respond within 24 hours with whether we're the right fit.

Get in Touch →